Making a difference motivates me. I have over 10 years of experience in human-centred product development – across content strategy, cognitive science, policy, service design, system design and product management.
I currently lead Facebook’s work on responsible transparency for people who’ve violated our Community Standards. I’m especially interested in the social and behavioural impact of design. I solve complex problems creatively, balancing user needs with business objectives and technological constraints.
My current work is centred around behavioural change, comprehension and building legitimacy – all at extreme scale, across multiple teams, with accessibility and inclusion at the heart. I’ve also developed and executed large projects for Facebook, governments and nonprofit organisations.
I’m an active leader in the design community, and have strong influencing, negotiation and communication skills. I’ve built functions and teams from the ground up, managed a team of 40+, and launched products from scratch.
See https://www.linkedin.com/in/natalieshaw/ for more.
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